Leadership, Marketing and Analytics

Prompt me for an elevator pitch on Marketing and an osmosis of customer centric topics will most probably spring to my mind: Know your customer Personalize with intelligence Engage across the customer journey Grow and deepen relationships [Read More]

Imagine an instance where it is taking you or your team longer than anticipated to finish work. A new request comes in. Given your current turnaround times, you might intuitively chose to get started on the new item as early as you can and give yourself a chance to complete... [Read More]

Are you happy with the extent your team depends on you to move things forward? [Read More]

The Agile Manifesto values covered in Part 1 are backed up by 12 Agile principles that help instil agile thinking. The tables below break each value down by listing which principles I believe most underpin each value, along with a review of how leaders may put these into practice to... [Read More]

Agile is a mindset that puts people first. It unleashes your employees’ potential in order to benefit your customers. This is unlikely to be done by squeezing more work out of your team members, but instead by creating an environment of participative leadership that autonomously removes sources of waste, dysfunctions... [Read More]